Demand Driven Technologies Privacy Notice

This privacy notice discloses the privacy practices for www.demanddriventech.com and client instances of web based solutions from Demand Driven Technologies, LLC (DD Tech). This privacy notice applies solely to information collected by this website and our web applications. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Participation in Privacy Shield:
Demand Driven Technologies complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from European Union and Switzerland to the United States, respectively. DD Tech has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

Please be aware that DD Tech is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). In addition, DD Tech is required to disclose personal information in response to lawful requests by public authorities, including to meet national security and/or law enforcement requirements.

Under certain conditions, more fully described on the Privacy Shield website please click here for information regarding the EU-US Privacy Shield, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Third Party Dispute Resolution Provider:
In compliance with the EU-US and Swiss-US Privacy Shield Principles, DD Tech commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Erik Bush at:

Erik Bush – CEO of Demand Driven Technologies
ebush@demanddriventech.com
(855) 288-3380

DD Tech has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.

Affiliates:
Intuiflow (www.intuiflow.com), an affiliate of DD Tech, is also covered under this Privacy Policy.  The same types of data and uses of data are used for Intuiflow and DD Tech.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.  We will use your information to respond to you, regarding the reason you contacted us.

Unless you ask us not to, we may contact you via email in the future to tell you about news, new products or services, or changes to this privacy policy.

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request or in the following circumstances:

  • with our consulting business partners for the purpose of reviewing and providing client support.
  • as required by law, such as to comply with a subpoena, legal proceedings, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,

Types of Information:
The types of data collected by DD Tech for our contact form and downloads from our website include name, email, company, country, state. DD Tech collects username and email address for the web application.

Use of Information:
Username and user email address will be used to login to the web application and for forgotten passwords.  Other information such as name, email, company and location information will be used for customer relationship management purposes.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.  Wherever we collect personal information, that information is encrypted by https and SSL. All Azure data is encrypted at rest.  Customer databases are physically separated and no data is shared amongst customers.  Clients are responsible for the creation and management of their own data inside of the web application, and data is maintained only inside of each customer’s instance.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Testimonials
With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@demanddriventech.com.

Changes to this Policy
We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (855) 288-3380 or info@demanddriventech.com.